Shipment procedure

1.     Objective:

The objective of this procedure is to outline the steps of shipping LTO Tapes/CD/HD to customers abroad.

 

2.      The procedure:

 

a.    Filling is the Repository package receipt document. (see Appendix A)

b.    Check that the material went over segmentation QA and web QA (this is part of the shipment document as well)

c.    Informing the secretary of the shipment details – name, address and contents.

d.    If the package includes an LTO Tape than:

                                          i.    All the LTO Tapes should be taken out of the Tape except than the relevant one for shipment – Segmentation engineer.

                                         ii.    Confirming that the tape that is on the machine is the correct one and restoring one issue out of it for confirmation – segmentation engineer and OMI manager. (or any other two people on their behalf)

                                        iii.    Relevant sticker should be placed on the LTO Tape right after taking it out of the tape machine – segmentation engineer and OMI manager. (or any other two people on their behalf)

Note: If there are more than one tape to send the procedure will be done for each tape in separate.

 

e.    If the package includes a CD or HD than after loading the material on the relevant media 1 issue from each CD/HD should be restored for confirmation – segmentation engineer.
Note: these too should be marked with a relevant contents sticker.

f.     Giving the Tape/CD/HD to the secretary for shipment.

g.    Informing the customer by mail of the shipment details (contents and tracking number) and attaching the repository package receipt document.

h.    Billing information:
In general – all shipments should be paid by customer upon delivery.
In cases shipment that is prepaid by olive – all data should be attached to the monthly billing report.

The shipment document should be fill in the day of shipment.